Casual Hospitality Manager

What you'll do

• To attend pre-match managers briefings, partaking in training required by legislation and the company.
• To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practises, with reference to responsibilities and job description of staff
• To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
• Working in adherence with Food Allergens information and service procedures.
• Ensuring that both bar and floor staff are attentive to guests needs, working in a timely manner to minimise any wait times.
• Welcoming guests, taking orders and serving beverages to guests
• Care about customer satisfaction and deliver the optimal client service experience
• Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
• Deal with customer and staff complaints effectively and efficiently.
• Actively upselling products and maximising revenue capture.

What you'll bring

• Excellent verbal communication skills
• Being friendly yet professional
• Good attention to detail and punctuality
• Experience within a hospitality, catering or bar setting
• Experience in managing a team
• Experience in cash handling and stock control
• Applicants must be 18 and over

Why Sodexo?

• Must be able to handle Alcoholic beverages
• £17 per hour
• Casual hours working Matchday and Non Matchdays events