Casual Customer Service Officer

Job Overview

Are you a current or alumni Gateshead College student looking for an opportunity to earn some money and improve your skills? We've got a number of opportunities for students to support us with general customer services and admin duties over the summer months.

Responsibilities

• Reception duties: Be the welcoming face of the college. Greet visitors, answer enquiries, and direct them to the right departments.
• Admin support: Assist with office tasks, maintain records, and organise resources. Your attention to detail will be really important.
• Event support: Help set up and support college events. Interact with attendees and make sure everyone has a positive and memorable experience.
• Student Services: Work closely with our Student Services team, assisting with enrolment and student queries.

Employment Details

Salary: £13.57 per hour plus £1.64 holiday pay. Contractual hours: 21 per week. Basis: Casual. Region: All College Sites. Date posted: 17/06/2026.

You will work flexibly and will be given a minimum of 21 hours per week. Days will vary. You'll be working as part of a team and support different departments.

Benefits

• Mental health and wellbeing support, with 24/7 access to an employee assistance programme and counselling services.
• Career average pension with the Local Government Pension Scheme.
• Travel support including subsidised on site parking, discounted public transport scheme and cycle to work scheme.
• Retail and travel discounts.