CASUAL CONFERENCE & EVENTS WORKER

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co workers are committed to a culture of respect and kindness.

The impact you'll make: You will enjoy working with a well synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you've impressed each guest with personalized attention.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People's Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities

• Welcome guests and build connections with them
• Attend to tables, suggesting drinks and utilizing upsell opportunities
• Open and serve wine, champagne and other drinks
• Stock ice, glassware and paper supplies
• Set up and maintain cleanliness of bar area
• Prepare coffee breaks and lunch buffets
• Monitor cleanliness and proper sanitization of tables, stations and service areas
• Manage the presentation of tableware so that it is accessible for the guests
• Ensure courses are properly cleared and crumbed in a timely fashion
• Communicate any additional meal requirements or special requests to the kitchen
• Organise tables, action stations and buffets for service

Safety and Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

With this role you will be working on a casual basis, we can offer hours when available - giving you the flexibility we all need in our life!

Join us and be part of a team that values excellence, sustainability, and career growth.

Compensation: Competitive salary