Casual Conference and Banqueting Assistant- Hours as Required

To ensure the highest standards of service and customer care are maintained. In all aspects of the Conference and Banqueting Department.

Key responsibilities:

• Ensure all guests receive the highest level of service at all times, with a willing and courteous approach that promotes the hotel and its image.
• To ensure all meeting rooms and functions are set up as per the function list and before the times stated. Set all rooms to the highest standards.
• To ensure all coffee and tea breaks are served promptly at the agreed times.
• To present and serve food and beverages to the highest standards.
• To have a good knowledge of daily menus and available beverages
• To be knowledgeable about all hotel facilities and inform and sell them when asked by customers.

Hospitality & Service

• To provide the highest quality of guest service standards with the aim of exceeding expectations at all times
• To be an exceptional ambassador for the Elite Group

At Elite hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.