Castle Attendant - Royal Residence Hospitality (Accommodation)

£26,873.11 per annum (pro-rata for part-time) plus accomodation

Hours of work 20 or 40 hours per week contracts available

About the role

It's helping to assemble a table ready to seat two hundred.

It's the collaboration and the community spirit. And it's helping to deliver extraordinary service in incredible surroundings. This is what makes working for the Royal Household exceptional

The Master of the Household's Department handles everything involved in the official and private entertaining across all the Royal residences. Joining our small and dedicated Castle Attendants team, you'll be part of the team that creates the first impression for any visitor or guest to the castle.

Key Responsibilities

• An intrinsic part of the role is to carry out physical tasks, maintaining the presentation of the site internally and externally, ensuring everything goes to plan behind the scenes.
• Act as a physical presence at castle/palace entrances, providing support for all deliveries and relevant security checks to ensure that packages can be received and distributed to the castle precincts and residents.
• Whether you're setting up for a department meeting or arranging the state rooms for thousands of visitors, you'll support the smooth daily running of a working palace.
• You'll also make sure that every item is in place and presented to its very best, moving furniture and carpets along with the extraordinary works of art and priceless antiques.
• Assisting the wider team with the official and private entertaining, you'll be inspired and supported to deliver to exceptional standards in all that you do.
• On hand to assist the wider hospitality team with their delivery, you'll be guided and supported to achieve the highest standards in all that you do.

Whilst you will be predominantly based at Windsor Castle, you will have the opportunity to assist at other royal residences as required.

Please note

There is 1x Full Time vacancy (40 hours per week) and 1x Part Time vacancy (20 hours per week) available. Please specify on your application which vacancy you would prefer to be progressed for.

About you Essential Criteria

• Previous experience is not necessary for this role as training will be provided, but you will be interested in working as part of a professional hospitality operation.
• You understand the need to assist the operational requirements and are flexible to support as and when needed.
• You're a natural team player with the ability to communicate and work well with all kinds of people.
• Your keen attention to detail and good time management skills will make you an asset to this team.
• You clearly take care and pride in your work and your flexible approach means you pro-actively get involved in a varied range of tasks.
• Friendly, outgoing and professional, you'll be confident communicating and working effectively with all kinds of people.
• Good timekeeping and planning skills will be important, and you can be relied upon to manage a daily workload to meet regular deadlines.

Benefits

We know that to deliver our best work; we need to feel at our best. That's why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

• Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
• Our excellent non-contributory pension plan (we'll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
• Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employeeshere.