Caseload Case Manager - Onsite Customer Advisor

Teleperformance in Gateshead is seeking dedicated Contact Centre Agents to manage caseloads with empathy and professionalism. This onsite role demands flexible full-time hours, including training. Ideal candidates will have strong customer service skills and the ability to conduct sensitive conversations, maintaining confidentiality while navigating complex situations.

Benefits include 28 days of holiday, lifestyle benefits, and access to mental health support. Candidates must pass background checks before commencing employment.