Care Navigator: Patient Access & Care Coordination

Story Terrace Inc. is seeking a Care Navigator to support the practice clinical team at Castlefields Surgery, Stafford. The role involves signposting patients to appropriate healthcare professionals and performing reception duties to ensure a courteous, efficient service.

You will handle inquiries, manage appointments, process prescriptions requests, and contribute to public health campaigns. Essential attributes include clear communication, empathy, and experience in primary care.