Care Manager (non-registered)

We are seeking a compassionate, organised, and proactive Care Manager (non-registered) to join a high-quality care service based near the Fleet area. This role is ideal for either a Care Coordinator, Field Care Supervisor or a Deputy Care Manager.

You will support care teams, ensure service users receive safe and effective support, and help maintain compliance with internal standards and regulatory expectations.

Duties Include:

• Oversee the coordination and delivery of care services to ensure they meet individual care plans
• Promote person-centred care that respects dignity, choice, and independence
• Monitor care quality through observations, spot checks, and feedback
• Support continuous improvement initiatives within the service
• Supervise, mentor, and support care staff to maintain high performance
• Check staff rotas, ensuring adequate coverage at all times
• Support recruitment, induction, and ongoing training of care workers
• Foster a positive, inclusive, and supportive team environment
• Ensure care practices align with relevant regulations, policies, and procedures
• Maintain accurate records, reports, and documentation
• Assist in audits, inspections, and quality assurance processes
• Support incident reporting and follow-up actions
• Act as a point of contact for service users, families, and external professionals
• Build strong working relationships with healthcare providers and local authorities
• Handle concerns or complaints professionally and promptly

• Experience in a health or social care setting
• Driving license and your own car
• Previous supervisory or management experience
• Strong understanding of person-centred care principles
• Excellent communication and organisational skills
• Ability to lead, motivate, and support a team
• Good IT and record-keeping skills

Desirable

• Level 3 or above qualification in Health & Social Care