Care Home Administrator

Position

Title: Care Home Administrator

Location: Hilltop Court Care Home, Dodge Hill, Heaton Norris, Stockport SK4 1RD

Employment type: Full Time

Salary: £13 per hour

Hours: 40 hours per week

Responsibilities

• Process payroll details for all employees using the Cold Harbour system.
• Ensure care worker and service user files remain compliant and chase key documents as required.
• Maintain and update compliance dashboards such as NMDS and training platforms.
• Assist with the recruitment selection process: hand out application forms to applicants, ensure full vetting, screening, training before placement, and continuously meet training requirements and needs.
• File documents.
• Answer telephone calls and liaise with clients, relatives, and external stakeholders.
• Take minutes of meetings.
• Adhere to current GDPR requirements.
• Write letters and emails.
• Provide general administrative support to the management and home.

Essential Skills

• Excellent written and verbal communication skills.
• Proficiency using Microsoft Office Suite.
• Hands on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Resourceful and proactive when issues arise.
• Excellent organisational skills.
• Multitasking and time management skills, with the ability to prioritise tasks.

Benefits

• Discounts on shopping, fashion, days out, travel, entertainment and more.
• Free face to face counselling for you and your family.
• Staff recognition award ceremonies.
• £30 voucher available every month for the nominated 'Employee of the month'.
• Opportunities for training and career progression.
• Salary Sacrifice Pension scheme.
• Blue Light Card - up to 50% discount across hundreds of retailers.
• Access to a free eye test and discounted glasses.
• Cashback card - save up to £500 annually, usable at over 80 big brands.
• Wellbeing portal offering free meditation series, wellbeing podcasts & live virtual events, mental health support programmes, workout plans, live digital gym classes, mindset and wellbeing series.
• Seasonal company events, competitions and incentives.
• Refer a friend scheme - earn up to £250 when referring a friend.
• On site parking.