Care Home Admin

About Our Home

Based in the village of Bocking in Braintree, Essex, St. Mary's Court Care Home is an exceptional care home offering a spacious, homely environment and 24-hour nursing care and support for older adults.

About the Role

We are looking for an experienced administrator to join our team, working up to 40 hours per week.

Responsibilities

• General reception duties, taking calls, transferring to departments, greeting visitors
• General correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings
• Provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
• Support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings
• Coordinate the duty rota, liaise with Bank and Agency staff when required
• Sort and distribute mail accordingly throughout the Home
• Support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete
• Keep accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices
• Provide all financial invoicing and information to clients (or next of kin) including sundry invoices, liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices
• Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced
• Process Social Services Assessment forms; invoice and liaise where necessary with Social Services' Finance department; chase late payments
• Provide monthly summary of invoices issued and payments received to Head Office; all management information to be supplied to line manager monthly
• Prepare and submit data relating to petty cash and wages totals monthly
• Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist
• Provide an efficient telephone and reception service to the general public and relatives/visitors to the home
• Attend training courses and sessions as required
• Maintain client, staff and business confidentiality at all times
• Prepare and maintain stationary orders, stock and records
• Answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home
• Ensure all internal and external customer interactions are met with a welcoming and professional manner

Benefits

• Salary up to £30,000 per annum
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend