Care Co-Ordinator

Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer, screen, and forward incoming phone calls
• Provide accurate information to callers and direct them to the appropriate person or department
• Maintain a tidy and organised reception area
• Receive and sort daily mail and deliveries
• Schedule appointments and maintain appointment calendars
• Perform basic clerical tasks such as photocopying, filing, and faxing
• Assist with data entry and record keeping
• Manage inventory of office supplies and place orders when necessary
• Assist with other administrative tasks as needed

Requirements

• Proven work experience as a receptionist or in a similar role
• Proficient in computer skills, including Microsoft Office
• Excellent organisational skills with the ability to multitask and prioritise tasks effectively
• Strong phone etiquette and customer service skills
• Ability to type accurately and efficiently
• Attention to detail and problem-solving skills
• Professional appearance and demeanor

Qualifications

• GCSE A to C in English and maths
• N/A

About us

We are a small single handed GP practice. We have a small admin team, multiple clinicians, one nurse, 2 HCAs, Assistant Manager and Practice Manager

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.