Cancer Services Team Lead

The Cancer Services Team Leader is responsible for the day-to-day supervision, coordination and operational delivery of cancer administrative functions across tumour sites. The post holder ensures that cancer pathways are accurately tracked, MDT meetings are effectively supported, and national cancer standards including the 62-day, 31-day and Faster Diagnosis Standard are maintained through timely, accurate and high-quality administrative processes.

The role provides leadership and support to MDT Coordinators, Cancer Trackers and administrative staff, promoting high standards of data quality, effective communication with clinical teams and robust pathway governance. Working closely with Cancer Managers, Service Managers, Clinical Leads and Diagnostic Services, the post holder supports the delivery of safe, responsive and patient centred cancer pathways, escalating risks and issues as appropriate.

Main duties of the job

Team Leadership and Line Management

• Provide day-to-day supervision, workload allocation and operational support to MDT Coordinators
• Support recruitment, appraisal, training and development of staff, ensuring skills and competencies meet service requirements.
• Maintain rota cover for MDT meetings, tracking and data entry to ensure continuity of service delivery
• Ensure all cancer patients are tracked accurately and in real time, identifying and escalating delays, breaches and pathway risks in line with agreed escalation processes.
• Maintain accurate and up to date Patient Tracking Lists (PTLs), supporting escalation to the Cancer Operations Manager where required.
• Support MDT meeting preparation, including case lists, imaging and pathology availability, minute taking and recording of decisions
• Oversee data entry into relevant information systems, ensuring accuracy, completeness and timeliness.
• Support data validation processes and ensure all pathways meet national and local documentation standards.
• Assist in producing performance reports, audit returns and breach analysis to support operational oversight and assurance
• Proactively identify pathway delays and work with clinical and operational colleagues to support timely resolution of issues.
• Liaise with diagnostic services, outpatients, theatres and clinical leads to ensure capacity aligns with pathway and patient needs.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Job responsibilities

Please see the attached supporting document (Job Description) which contains more information about the role

Person Specification Education and Qualifications

• Evidence of continued professional development
• Leadership of management training

Experience and Knowledge

• Knowledge and experience of using full range of IT systems and patient data systems (including advanced understanding of MS Office packages, Cerner/ERS/Infoflex)
• Escalating risks and bottlenecks & ensuring recovery plans where breaches are predicted
• Ability to support workforce planning and resilience across cancer services, monitoring capacity, sickness and skill mix to ensure pathways remain deliverable
• Knowledge of national cancer waiting times standards
• Previous experience in cancer services, MDT pathway coordination
• Experience supporting clinicians or multidisciplinary teams
• Knowledge of healthcare administrative systems and processes

Knowledge and Understanding/Guidance

• Knowledge of how to contribute and manage a successful team
• Strong communication and interpersonal skills
• Experience supporting audits or data validation
• Ability to record and transcribe clinical information quickly and accurately
• Flexible and adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£36,943 to £44,900 a yearPer Annum, Pro Rata, Inc HCAS (outer)