Cancer Patient Services Senior Manager

. Cancer Patient Services Senior Manager Head of Cancer Patient Information Services Location : Stratford, London.Office-based with high flexibility (1-2 days per week in the office) 2 stage interviews consisting of presentation task and role-based competency questionsWe are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. This role to personalise and tailor our offer so we can continue to grow our impact and value. Another key element of the role is to embed our new impact framework across the wider team, allowing us to continuously improve and measure the impact of our Cancer Patient Information Services.In this role, you'll help shape the future of our cancer support services-so we can continue to offer sector leading support at every step of the cancer journey.Lead the rollout of our new Cancer Patient Information Services (CPIS) Theory of Change; working with consultants and internal teams to develop a robust measurement and evaluation framework and building a cross-team culture of continuous service improvement.Lead diversification approaches to delivering cancer patient services, working closely with the operational managers of the Helpline and Cancer Chat and colleagues across CPIS. Play a role in shaping a channel diversification strategy for patient information and support.Proven leadership skills with experience leading and developing diverse, specialist teams-such as clinicians, advisors or frontline support staff - in a changing context.Deep understanding of the needs of people living with health conditions-ideally with direct experience supporting cancer patients. Strong advocacy skills able to champion accessible services that reach groups affected by inequality or exclusion.Excellent communication skills, with the confidence to represent patient needs, building strong relationships at all levels and influence.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our