Call Centre Operator - Uncapped Commission

Posted 3 hours 12 minutes ago by EE

£21,620 Annual
Permanent
Not Specified
Call Centre / Customer Service Jobs
County Durham, Darlington, United Kingdom, DL3 7RR
Job Description

Start your future with EE - Where your voice could be the start of something big.

What's in it for you:

  • A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship
  • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
  • Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions
  • Discount codes to give out to friends and family
  • Support to carve your own career path. We're passionate about helping our people grow the career they want
  • Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front
  • Online GP: Access to a private GP 24/7 for you and your immediate family

What you'll be doing:

At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support, and selling our products/services along the way. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service.

As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE:
You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career.

At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.

Ready to make your mark?

Apply now and let's start building your future.