Call Centre Assistant
Posted 23 hours 28 minutes ago by Specsavers
Specsavers. A household name and a Highstreet staple. And you could be part of the team.
As a Call Centre Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success.
What's on Offer?As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Starting salary up to £12.91 per hour
- 28 days annual leave plus your birthday off!
- Full time (40 hours) including weekend working.
- Pension contribution
- Annual subscription to the "Headspace" app
- WeCare - UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Access to latest clinical technology and equipment
Some of the skills we're looking for include:
- Excellent administration and organisational skills
- Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone
- Team player with a positive can-do attitude
- High level of interpersonal skills with the ability to build working relationships with a wide range of people
- Previous experience of working within an audiology/optics environment desireable but not required
If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you.