Café Manager

Shift pattern: flexible according to the opening hours of the c afé , which is currently 7am-3pm Monday-Friday, but with plans to extend these hours to longer days and weekends in the near future.

• Are you able to evidence your enthusiasm for supporting people with a learning disability?
• Do you have experience working in a similar role in a café, coffee shop or hospitality venue?
• Do you have any management experience?

We are looking for someone who will be responsible for ensuring the smooth running of the café. This includes managing a team of staff, supporting and motivating the team and role modelling high standards of service across the café. You will be supporting co-workers in meeting their learning goals.

• being responsible for managing a team of staff, leading and motivating the team to deliver outstanding customer service,
• leading on daily operations, including staff rotas, opening/closing procedures, and delegating tasks,
• helping with recruitment, and training of new co-workers,
• overseeing coffee and food preparation to maintain high quality standards,
• handling customer feedback and resolving issues professionally when required,
• being responsible for stock management, ordering, and weekly stock takes,
• supporting sales growth through upselling, waste management, and operational efficiency,
• complying with food Hygiene regulator including inspections,
• complying with registered premised licence, and
• managing cash limits and banking - finance returns.

Requirements:

• have previous experience of promoting work and independence skills with people with a learning disability or Autism,
• have previous experience in a similar role in a café, coffee shop, or hospitality venue,
• be a hands on leader who enjoys supporting and developing co workers,
• be organised, reliable, and confident in assisting with operations and stock,
• be flexible and proactive, with the ability to adapt in a growing business, and
• hold a Level 3 qualification in Food Hygiene and Safety for Catering.

Why Work For Us?

• Financial Flexibility: Excellent rates of pay and HasteePay, giving you access to your wages as you earn them.
• Work Life Balance: 30 days holiday (including bank holidays) and flexible rotas.
• Professional Development: Full comprehensive training and access to industry recognised formal qualifications.
• Recognition: Monthly Employee of the Month awards and an annual employee awards evening.
• Wellbeing: Access to an Employee Assistance Programme (EAP) for you and your family, plus a cycle to work scheme.
• Perks: £200 staff referral scheme, company pension, and access to various employee discounts.