Business System Analyst

Posted 4 hours 2 minutes ago by Anderson Frank

£34,000 - £45,000 Annual
Permanent
Not Specified
Other
West Midlands, United Kingdom
Job Description

Key Responsibilities

  • Act as service owner for SyteLine ERP, web services, databases, and LoB applications.

  • Manage incidents, problem resolution, and system maintenance.

  • Gather business requirements, specify change requests, and coordinate testing.

  • Support application development (VB.NET, C#, SQL) and reporting (SSRS, Power BI, Crystal Reports).

  • Oversee change, release, and deployment management.

  • Manage LoB suppliers (particularly Infor) and contribute to related projects.

  • Provide support outside normal hours when required.


Skills & Experience

  • Strong experience with VB.NET, C#, SQL Server, and reporting tools (SSRS, Power BI).

  • Proven background in business systems analysis and ITIL service management.

  • Familiarity with Infor SyteLine ERP or similar ERP systems.

  • PRINCE2 practitioner-level project management experience.

  • Knowledge of Microsoft operating systems and .NET development.

  • Strong communication, problem-solving, and stakeholder management skills.


Ideal Candidate

A collaborative, responsible, and resilient professional with a positive, problem-solving mindset who can balance technical expertise with strong business liaison skills.