Business Support Officer

The following content displays a map of the jobs location - Floor 1 Core 1 Civic Offices

Band 4, £13,016 to £13,673 per annum (FTE £26,033 to £27,346 per annum)

Working Hours:

18.5

Location:

Floor 1 Core 1 Civic Offices

Closing Date:

11/09/2026

Job Category:

Administration

Region / Division:

UK Region

Directorate:

Job Introduction

Looking for a rewarding part-time role where your organisational skills can make a real impact? Join Portsmouth Youth Justice Service and help support the vital work that keeps children and young people on track towards a more positive future.

Your new role

Join our Youth Justice Service (YJS) and play a vital role in keeping the service running smoothly. You'll provide comprehensive administrative and business support, managing enquiries and referrals from partner agencies, maintaining accurate records on our case management system, preparing court documentation, supporting performance reporting, taking meeting minutes, and assisting with inspections. This is a varied and fast-paced role where your organisational skills, attention to detail, and ability to work effectively with a range of professionals will help ensure children and young people receive the support they need.

Who is the person summary:

We're looking for a compassionate, resilient and highly organised individual with excellent customer service skills to join our team. You'll be the first point of contact for families, professionals and members of the public, providing a calm, professional and supportive service, often in sensitive and emotionally challenging situations. With strong communication skills, attention to detail and confidence using a range of IT systems, you'll be able to manage enquiries effectively, work to deadlines and play a key role in supporting the safeguarding and wellbeing of children and young people. Experience within Children's Services is desirable but not essential.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals.Learn more about our values and behaviours .

Additional Information

This role is based 2.5 days per week in the Civic Offices.

We are not able to offer sponsorship for this position.

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person'points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.

If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Portsmouth City Council iscommittedto safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers tosharethiscommitment. Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.

Disclosure and Barring Service (DBS) at Basic level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS privacy notice before submitting any information.

You will need to explain any gaps in your career history within the last 5 years - this is essential for all safeguarding roles.