Business Support Officer

Job details

Job Title: Business Support Officer (Transport Department)

Location: Earlswood Depot, Redhill, Surrey

Salary: £31,062 - £32,445 per annum (pro rata for part time)

Hours: 36 hours per week

Basis: Permanent, Full time

About the Role

We are looking for a self motivated person to work with us in our Transport team, supporting the delivery of our statutory services, vehicle administration and associated work.

Working with operational managers, HGV mechanics and other business support officers, you will use your excellent administrative, customer service and IT skills to support the Council's in house fleet services and taxi licensing administration at our Earlswood Depot.

If you have strong attention to detail, are enthusiastic and can hit the ground running, we're keen to hear from you!

Responsibilities

• Support the day to day administration of taxi licensing and fleet operations
• Verify and process driver, vehicle and compliance documentation, including insurance, MOTs and licensing paperwork
• Coordinate appointments, retests, suspensions and vehicle compliance processes
• Maintain accurate records and update fleet management systems and operational databases
• Provide administrative support for drivers' hours, tachograph compliance and vehicle defect management
• Assist with parts ordering, workshop administration and operational paperwork processing
• Deliver professional customer service and reception support for drivers and visitors
• Work closely with licensing, fleet and operational teams to ensure compliance with procedures and regulations

Qualities and Experience

• Excellent written and spoken communication skills and IT proficiency
• Experience working on projects is an advantage
• Comfortable and confident with internal and external stakeholders
• Able to work independently and as part of a team

Staff Benefits

Competitive annual leave and a contribution of 22.1% towards the LGPS pension scheme. You also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme and Better leisure centre membership.

Equal Opportunities

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex armed forces candidates, who meet the essential criteria for the role.