Business Support Manager

We are excited to offer a fantastic permanent Business Support Manager opportunity based onsite at Abingdon, Oxfordshire.

Hours of work: Monday - Friday, 37.5 hours.

What you will do:

• Lead and coordinate ERP configuration and development activities in line with agreed standards and priorities.
• Translate business requirements into proposed ERP solutions, providing analysis and recommendations for approval.
• Deliver approved enhancements, configurations, and integrations, ensuring changes are implemented consistently and correctly.
• Manage the operational delivery of ERP changes, including configuration, development, testing, and deployment preparation.
• Coordinate testing activities (system and user acceptance testing) and ensure appropriate documentation is completed.
• Present changes and impacts clearly for review and formal sign off by the Business System Manager.
• Identify opportunities to improve business processes and system usage through effective use of ERP functionality.
• Become the SME to the business for all IFS related issues, providing recommendations on best practices and identifying manual processes that could be better aligned within the system.

What you will bring:

• Ability to work to deadlines
• Ability to convey information clearly and effectively
• Maintain structured systems to ensure data accuracy
• Work effectively across teams to support shared work
• Takes ownership and accountability and follows through consistently
• IFS Systems experience
• Version Control of Documents
• Understanding of Systems Management
• Understanding of Development Life Cycles
• Business Administration Essential
• Analytical Skills to interrogate large datasets using Excel - Desirable
• IFS Apps or Cloud Experience - Desirable
• Demonstrated experience in the use and management of an ERP System
• Strong organisational skills with the ability to multitask effectively and manage time across competing priorities
• Strong communication skills with written and verbal communication
• Working knowledge of the IFS Applications (Apps or Cloud)
• Proven ability to work to strict deadlines
• Proven ability to manage development life cycles
• Experience working within a System Development Team
• Experience managing development life cycles (from Idea to Deployment)
• Proven experience with MS365 applications, in particular Outlook, Excel and Teams
• No restrictions to gaining required MoD Security Clearances

Our benefits:

• Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews.
• Career Growth - Shine in your career with advancement opportunities.
• Training Opportunities - Unlock your potential with comprehensive training, including fully funded leadership programs tailored to personal growth.
• Holidays - Enjoy at least 24 days of holiday plus bank holidays, with the option to buy further days.
• Pension - Generous pension scheme, with extra contributions from Amey.
• Flexible benefits - Customise benefits with options such as insurance benefits, Cycle2Work scheme and discounted gym membership.
• Exclusive Discounts - Access our online portal with discounts from leading retailers, healthcare services, and more.
• Give Back to community - Two Social Impact Days each year for volunteering and fundraising.
• Family friendly policies - Support for new parents and those caring for a dependant.
• Membership of our Affinity Networks - Connect, support and inspire diverse communities within Amey.

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.