Business Support Manager

Swindon, United Kingdom Posted on 20/04/2026

About Sinewave

We are on a mission to help power the future more sustainably. We provide innovative electrical solutions up to 400kV for EV charging, renewables, and commercial projects.

This role

Business Support Manager - leading and enhancing our business support functions in a fast paced environment.

Responsibilities

• Oversee and manage the business support team, ensuring effective delivery of core responsibilities with a focus on process and results.
• Conduct line management duties, including 1 1s and appraisals, and inspire and develop team members.
• Define and embed supportive processes that drive innovation across all functions; collaborate with departments to create policies, procedures, and How To guides.
• Act as super user for internal systems, manage user account set up and deactivation, and support training delivery.
• Manage the ticketing system to meet SLAs, distribute internal post/deliveries, and host visitors.
• Partner with Procurement to track tools/equipment, maintain stock levels, and manage asset tracking and issuance.
• Oversee travel, accommodation bookings, reporting on usage and escalations.
• Manage head office facilities, negotiate third party agreements, manage key holder procedures, and ensure maintenance and compliance checks including PAT testing.
• Maintain company IT equipment, track allocation and asset tagging, organise repairs/replacements, and act as core contact with our IT provider.
• Oversee fleet compliance - insurance, MOT, servicing, driver eligibility, incident management, vehicle safety, and mitigate risks.
• Own allocation, utilisation, maintenance, cost control, and budget optimisation of fleet.
• Monitor, analyse and report on driver behaviours: tracker info, vehicle checks, PCNs, speeding, curfews, etc.

Qualifications

• Proficiency with productivity and collaboration software (Microsoft Office, Teams, SharePoint) across devices.
• Excellent communication and listening skills, with the ability to adapt styles to verbal and written instruction.
• Strong interpersonal skills and initiative, capable of working collaboratively within a team.
• Demonstrated ability in team management.
• Excellent organisational and prioritisation skills.
• Knowledge of workflow management systems, including procurement and financial processes.
• Confidence in producing and presenting reports.
• Willingness to support development of direct reports.
• Good understanding of PPE, COSHH and risk assessment.
• Full UK driving licence (maximum 3 points).
• Emergency First Aid delivered at work.
• Experience leading a team and driving system improvements.
• Experience in small to medium fleet management.
• Experience managing or taking part in small and large scale projects.
• Compliance with company policies, procedures, and business ethics, including anti bribery and ISO aligned environmental and quality management.

Benefits

Competitive salary and life assurance, enhanced pension contributions (matching 5 %), 25 days + Bank Holidays with flexi holiday buying/selling options, private medical scheme, Sinewave Academy, and Sinewave Worx - a bespoke perks platform.

Equal Opportunity Statement

We are a proud equal opportunity employer dedicated to diversity and inclusion. Applications are reviewed impartially, based solely on merit, skills, and potential. Adjustments to support you through the application or interview process are available upon request.

If you think this is the right role for you, we'd love to hear from you.