Business Support Manager

Posted 11 hours 45 minutes ago by HAYS

£40,000 Annual
Permanent
Not Specified
Administration Jobs
Somerset, Bath, United Kingdom, BA1 0
Job Description
Business Support Manager

Your new company
An environmentally conscious and client focused organisation delivering high-quality consultancy services across the UK.

Your new role

  • Act as first point of contact for clients, managing queries and service delivery
  • Oversee client account processes: onboarding, maintenance, and closure
  • Maintain accurate client data across platforms (e.g. CRM, Xero) in line with GDPR
  • Implement and manage quality assurance systems and document control
  • Coordinate financial processes: invoicing, credit control, purchase orders
  • Support team operations, recruitment, meetings, and business development
  • Report on KPIs, client satisfaction, and quality performance to senior leadership

  • What you'll need to succeed
  • Strong client service ethic and attention to detail
  • Recent and substantial experience in senior business support, office management or equivalent position.
  • Proficiency in Microsoft Office
  • Experience with ISO9001:2015 quality systems
  • Excellent communication, organisation, and interpersonal skills

  • What you'll get in return
    • Environmentally conscious company
    • Hybrid working
    • Free parking
    • Full benefits package available with application progression.


    What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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