Business Support Assistant

Business Support Administrator

Business and Executive Support is a professional central support function within the Corporate Operations Team, providing consistent, high-quality business support across Staffordshire County Council. This fixed term position will last 18 months from the start date and will initially support Health & Care services.

We are looking for someone who shares our values of being ambitious, courageous and empowering, and who is committed to delivering high quality support for our communities.

Main Responsibilities

Provide timely, high-quality administrative and business support to the service.

• Interacting with internal and external customers through spoken and electronic means and providing timely responses as required.
• Maintain accurate records, including statistics and computer based systems for data input and retrieval.
• Handle correspondence and keep pending, filing and information systems organised and up to date.
• Support financial administration, including processing transactions through the Council's finance and procurement system and maintaining financial records.
• Produce documents such as letters, reports and statistical tables/graphs using Microsoft Office applications.
• Convene and support meetings by coordinating agendas, papers and recording accurate minutes and actions.
• Provide practical support for events and workshops (e.g., invitations, venues, catering, equipment and administration).
• Operate service systems in line with agreed procedures and retention schedules.

The Ideal Candidate

• Experience of working in an office environment, with strong customer service skills.
• Confident using a wide range of PC software, including Microsoft Office (Word, PowerPoint, spreadsheets/databases) and/or bespoke internal systems.
• Experience of financial systems and processes.
• Ability to collate and interpret information from different sources and produce accurate reports.
• Excellent interpersonal and communication skills, with the ability to build positive working relationships.
• Strong time management skills, with the ability to achieve targets and respond flexibly to changing circumstances.
• Professional, reliable and discreet, with an understanding of confidentiality.

For an informal chat about the role, please contact Michelle Ogram, Business Support Team Leader at .

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities.