Business Support Apprenticeship 2026

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

Diverse and talented, with exceptionally high professional standards and a passion to deliver the very best for our clients, our people are our most vital asset. Rewarding and challenging, Arbuthnot Latham prides itself on encouraging colleagues to reach their full potential within a supportive and progressive environment.

Our two-year programme is designed to provide you with the skills and experience to help you progress your career and contribute to Arbuthnot Latham's continuing success. It will be delivered in on-the-job learning which aligns to your level 3 Apprenticeship course, with overviews from other parts of the Bank, exposure to Senior Leaders and opportunities to work on projects. On successful completion of the programme, your training, experience and your Level 3 external qualification will equip you with excellent career prospects.

The programme is designed for students completing A level or equivalent education in 2025 or 2026 looking for their first professional role.

During the programme, you can expect to:

• Work as part of a diverse team contributing to the team deliverables
• Complete an externally accredited level 3 qualification in a specific field which involves at least 20% of your work week studying
• Build your breath of experience through on-the-job learning
• Take part in a structured training programme covering technical industry knowledge, professional and soft skills
• Be empowered to build your leadership skills and agile thinking
• Develop relationship management skills and build your professional network
• Contribute your ideas and knowledge to a project
• Gain exposure to senior leaders, mentors and different areas of Bank

You'll be part of our growing community of apprentices, benefiting from a supportive and collaborative working environment.

The successful candidate must have permission to work in the UK. The apprenticeship will start on 7th September 2026

The Role

• The Business Support Apprentice role will primarily focus on completion of the monthly first line of defence testing. The role also provides valuable support to the Banking frontline staff with day-to-day queries and to the Business Support Managers in the completion of ad hoc projects.
• In addition, the role will involve supporting Banking frontline staff with the controlling and monitoring of lending portfolios.

Key Responsibilities:

Risk:

• Accurately complete monthly First Line of Defence (FLoD) control testing for Commercial & Private Banking.
• Responsible for coordinating and updating remedial action completed by Banking teams.
• Monitor lending covenant records for the bank are completed accurately and on time
• Develop and ensure that good MI is available for portfolio control purposes including exposure levels to different lending sectors
• Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Business Management & Improvement:

• Support the Business Support Managers to ensure that projects re delivered and embedded within agreed deadlines.
• Identify ways to improve front office procedures based on FLoD testing outcomes.

Service Quality:

• Coordinate with relevant areas of the Bank to deliver seamless client service to the Banking relationship teams and their clients.
• Use information gathered through control testing and monitoring, to identify opportunities for process enhancements to benefit clients and Banking relationship teams.

Team admin:

• Monitor the team's internal mailbox to provide support to the Banking relationship teams.
• Support with internal and external requests for the provision of ad hoc information

With further experience in the role and training, the Apprentice may have further responsibilities, including:

• Proactively identifying and analysing trends from FLoD testing, recommending the appropriate action to resolve issues identified.
• Producing reports or presentations to communicate key FLoD findings to relevant stakeholders.
• Assist with internal projects and local continuous improvement initiatives.
• Supporting with the communication of process changes, including submission of articles to the weekly Banking communication.

Key Interfaces:

• Commercial & Private Banking teams
• Business Management Team
• Lending Management Team
• Operational Risk
• Banking Operations
• Credit Risk
• Credit Operations

Person Specification

Knowledge/Experience/Skills:

• Experience in an office environment is preferred but not essential
• Ability to manage your time effectively and prioritise your work to meet deadlines
• Solid written and verbal communications skills
• Strong attention to detail and accuracy
• Ability to work collaboratively, develop good working relationships and build your internal network
• Strong interest in Banking and Financial Services
• Ability to adapt to change and learn new technologies
• Competence using Microsoft Office programs - Word, Excel, PowerPoint and Outlook

Qualifications:

• Educated to A-Levels or equivalent
• You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship