Business Support & People Co-ordinator 58180

Overview

Department: People and Culture

Employment Type: Permanent - Full Time

Location: Milton Keynes

Compensation: £28,000 - £30,000 / year

Kinetic is redefining operational excellence in higher education, conferencing, and events. We are the leading provider of software solutions for student accommodation, event management, catering, and residential services, helping institutions streamline operations and elevate customer experiences.

With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. Our culture is built on empowerment, community, and continuous growth, and we support our people to do their best work while having fun.

Joining Kinetic means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real.

What will I be bringing to life in this role?

The Role:

We're looking for an admin ninja to be the driving force behind our office operations and employee engagement. You'll keep everything running smoothly while shaping the energy and culture of our workplace, ensuring the office is welcoming, well-organised, and supportive so colleagues can do their best work. This is an ideal role for someone who thrives on variety, enjoys being the go-to person, and wants to make a real impact on both day-to-day operations and the wider employee experience.

Responsibilities

• Office Operations: Act as the first point of contact for employees and visitors; plan and book meetings, events, venues, meals, and accommodation; manage the weekly online shop and ensure kitchen and refreshment areas are stocked; handle post; liaise with cleaning staff, vendors, and building management; coordinate repairs, maintenance, recycling, and keep shared spaces organised.
• Culture & Engagement: Assist in planning and delivering company-wide engagement activities and office socials; develop the calendar of cultural activities with the P&C team; coordinate training days, award ceremonies, and recognition programmes; foster moments that enhance the employee experience.
• Administration: Manage ad hoc requests from the Board and Senior Management Team; track security passes and fobs; liaise with external vendors; handle office administration such as merchandise orders and landlord communications.
• New Starters: Maintain onboarding kits (tote bags, lanyards, company merch, welcome materials).
• Health, Safety & Compliance: Ensure office safety and compliance with required certifications; maintain fire drill registers and schedule H&S training refreshers; ensure adequate First Aid and Fire Marshal coverage.

What will I need to hit the ground running?

• At least 2 years experience in office coordination.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong IT skills, particularly in Microsoft 365 (Word, Excel, Outlook, Teams).
• Confident communicator with strong written and verbal skills.
• A proactive, positive approach and willingness to take ownership of tasks.

What extras will make me thrive?

At Kinetic, we offer rewards that support your growth and wellbeing:

• 25 days holiday (plus bank holidays) - with extra days the longer you're with us
• Two paid wellbeing days each year, with a budget to enjoy time out with someone important to you
• Enhanced pension contributions
• Two paid days a year to volunteer or contribute to sustainability projects with our Green Team
• Salary sacrifice schemes for electric vehicles and cycle-to-work
• 24/7 access to an Employee Assistance Programme for confidential advice and support
• Full annual health check
• Flexible benefits platform including life assurance, learning opportunities, and retail discounts
• A genuine people-first culture where growth and wellbeing come first
• Performance-related bonus scheme
• Regular socials and department-owned budgets for events
• Opportunity to attend group conferences and learning forums in the UK and abroad

We've created a welcoming office environment, with well-stocked kitchens offering free breakfasts, fruit, drinks, and snacks. Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.