Business Support Analyst

We are seeking a highly organised Business Support Analyst to provide essential administrative support to Learning and Development activities across the organisation.

Key Responsibilities

• Develop, implement and maintain effective administration systems and processes to support the design, delivery, evaluation and review of training programmes, aligned to local quality assurance standards.
• Collate, store and manage business information using standard and bespoke systems, ensuring accuracy, strong organisational practice, and full compliance with data protection legislation and internal information management guidelines.
• Analyse and interpret data to produce accurate management information within agreed timescales.
• Communicate clearly and professionally with colleagues, customers, stakeholders and visitors, choosing the most appropriate communication method based on context.
• Prioritise and plan workload to meet agreed objectives, balancing deadlines, supporting colleagues, and adapting to changing priorities.
• Support assessment invigilation, ensuring assessments are delivered in line with organisational standards. This includes preparing assessment venues, escorting candidates, responding to queries, and monitoring participants to prevent malpractice.

Please send your CV for consideration.