Business Support Administrator

Business Support Administrator Based in Birkenhead Full time 3 to 6 months temp Immediate start

Your new company
I am working with a well-known accountancy practice who are looking for a highly organised and proactive Business Support Administrator on a temporary basis. Reporting to the Office Manager, this is a varied role combining administration, office management, and client support responsibilities.
This is an excellent opportunity for a detail-oriented individual who thrives in a fast-paced, professional environment and takes pride in delivering outstanding service. You will play a key role in keeping the office running smoothly while supporting operations within a leading accountancy group.
Your new role
In this role, duties and responsibilities will include:

Act as the first point of contact for clients, delivering a friendly and professional welcome both in person and over the phone.

Maintain a clean, organised, and professional office environment

Carry out regular health and safety checks to ensure a safe workplace

Manage the team inbox, ensuring all queries and tasks are handled promptly.

Provide general administrative support for client-facing activities

Handle incoming calls efficiently and professionally

Chase clients for books and records to meet deadlines

Scan, file, and maintain documents within CCH and internal systems.

Support onboarding of new clients, ensuring compliance and practice standards are met

Finalise and distribute accounts and personal tax packs for client approval

Assist with credit control queries and debtor management

Process invoices, write-offs, and WIP adjustments

Apply for HMRC and Companies House authentication codes

Manage client payments over the phone and allocate disbursements

Reconcile petty cash and process cheque payments

Schedule client appointments and manage documentation returns

Maintain IT equipment inventory and records

Order and manage office supplies and stationery stock

Ensure client data and practice systems are accurate and up to date

Act as a key contact within the office for regional and business-wide projects

Collaborate with other offices to help standardise processes and procedures

What you'll need to succeed
You will be an experienced administrator who thrives in a professional environment. Ideally, you will have experience in a professional services organisation and will have experience dealing with internal and external stakeholders. You will enjoy working as part of a team and will pride yourself on providing a first-class service.
What you'll get in return
You will get the opportunity to work within a well-established business and part of a team/office of around 20 situated in Birkenhead. You will work full-time on site 5 days a week - Monday to Friday 9AM-5:30PM. The role is initially for 3-6 months and requires an immediate start. You will be paid £16.09-£18.89 dependent on experience. This is an excellent opportunity.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.