Business Process and Systems Manager

Posted 16 days ago by ITAC Solutions

£60,000 - £80,000 Annual
Permanent
Full Time
Other
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description

Do you see broken processes where others see the way it's always been done? Our client is building the operational backbone of a fast-growing organization, and this role sits right at the center of that transformation. You'll redesign how an entire business works, replacing manual, fragmented processes with scalable technical solutions that actually stick.

C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.

Benefits & Extras
  • High-impact role with influence across the entire organization
  • Opportunity to architect company-wide systems from the ground up
  • Direct access to senior leaders and department heads
  • Environment that values initiative, curiosity, and ownership
  • Onsite, collaborative culture with room to shape how work gets done
Compensation

Up to $120,000, depending on experience

What You'll Be Doing
  • Re-engineer manual, spreadsheet-heavy workflows into scalable technical systems
  • Design and maintain a unified framework for company-wide processes and documentation
  • Partner with department leaders to uncover inefficiencies and engineer better solutions
  • Map processes, create technical documentation, and deliver internal training
  • Lead deep-dive investigations into operational breakdowns and fix root causes
What You'll Need to be Considered
  • Proven experience in process engineering or technical business analysis
  • Ability to navigate tough conversations and gain buy-in across teams
  • Strong technical writing and process-mapping capability
  • Comfort working without a team initially and doing hands-on work
  • Abilit y to translate business problems into technical solutions