Business Operations Lead

• London, GB - Hybrid (Remote and In Person)

We are looking for a Business Operations Lead to join our team in London. We'd expect you to be in the office once or twice a week in this role.

Summary

• A fantastic opportunity to own Business Operations within a fast-paced startup environment, and contribute directly to the success of nPlan.
• This role reports directly to the CEO.
• We are a very fast-growing Series A startup with investors including GV (formerly known as Google Ventures) and Demis Hassabis (founder of DeepMind).
• Base salary of £55k-£70k depending on experience, along with equity package.
• Flexible working hours & locations - so long as you can do the core hours of 10am-4pm GMT Mon-Fri, and come into the office once or twice a week, we're happy.
• Central London office.
• Enhanced benefits package including (for example) private medical insurance, unlimited holiday allowance, enhanced family and sick leave policies.

Business Operations Lead

The role of Business Operations Lead is diverse and varied - no two days will be the same, and that's a good thing in your eyes! You'll be managing projects (e.g. ISO27001 recertification), processes (e.g. goal tracking) and finance whilst making sure that the day-to-day runs smoothly. You'll collaborate cross-functionally and build connections at every level and team within nPlan to drive efficiency and excellence. In this role you'll report directly to our CEO, Dev.

Our purpose is to inspire the world to forecast correctly and empower it to tackle risk, powered by our deep learning technology and its unique ability to forecast the outcomes of construction projects. We're on a mission to change how construction projects are planned, managed and executed, and in the process unlock a trillion dollars of new project value for the world through our data-driven forecasting.

We're lucky to work on some of the largest infrastructure projects in the world, which gives us both an opportunity and a privilege to make a significant impact on the world around us, and what it will look like in the future, every day.

You'll be joining a world class and well funded team, backed by top investors including GV (formerly known as Google Ventures) that all believe in the future we are creating. We've been on a tremendous growth trajectory so far, and we've got very ambitious growth plans for 2025 and beyond.

What the role involves:

- Ensuring our financial operations execute flawlessly, from investor reporting to filing accounts to financial modelling.

- Driving operational efficiency and excellence company-wide - including within the Operations function. Your objective is to get the company to run faster.
- Tracking strategic company priorities. You'll ensure alignment across all teams, and maintain (or develop) measurable plans to achieve these priorities, such as metrics, roadmaps, and company-wide meetings.

- Support the commercial and growth teams in operating effectively, completing procurement processes and removing bottlenecks, helping to close business and close more revenue.
- Owning external relationships and contracts with suppliers and advisors, such as legal counsel, accountants, service providers, insurers and auditors.
- Making sure we are compliant with - and demonstrate best practice in - our information security, legal and contractual requirements.
- Line management of our Operations Associate.

About you:

- 3+ years experience of working in an Operations-based role at a start-up, or working in consulting.
- You're an adept all-rounder, who has scaled or significantly improved business operations in a previous role.
- Advanced data analysis and reporting skills. You are proficient with spreadsheets, particularly for financial modelling and revenue forecasting.
- Highly organised and very proactive - you'll be able to effectively prioritise and will happily get involved with whatever needs to be done to make us successful, whilst making sure that the day-to-day is running smoothly.
- A confident multi-tasker who is able to take initiative and doesn't need to be micromanaged.
- Attention to detail - please mention the word 'crane' in your application.

Nice-to-haves:

Experience of working in a fast-growing B2B or tech-based startup.

What working at nPlan will be like:

We are still a relatively small team so there is plenty of opportunity for a high degree of ownership over different areas of the product, and you will be directly exposed to all areas of the business.

• Your voice will always be heard. What you do or say counts, not who you are or where you're from.
• We have three core values that underlie everything we do: Learn from Everything, Be Radically Truthful, and Aim High, Run Fast. These enable us to create a collaborative, inclusive environment where we can move effectively and efficiently to implement the best solutions.
• We are a cross-disciplinary team, and come from all backgrounds and countries.
• Fantastic benefits package for Health & Wellbeing, Learning & Development, family leave, and more.
• We are committed to addressing the diversity problem in the tech industry, and that starts with making sure we have a diverse team where everyone feels at home and can contribute as an equal.
• Having time to yourself and a private life is important. We offer a very flexible work environment and a generous holiday policy.
• Please note we are unable to sponsor Visas for this role.

We are working hard to create a workplace that is inclusive to everyone, no matter their background, or where they are in life. We believe that only a truly diverse place can create great products that serve a wide audience and improve the world.

We believe in equality of opportunities and that's why we make sure that these ideas are reflected in our values, and that we really apply these in all aspects of our company culture.

If you have a need for any adjustments during our interview process, let us know and we will do our best to accommodate them.