Business Operations

Strong customer service skills combined with solid data analysis

Your new role
My client is looking for a proactive and detail-driven Business Operations Lead to support their UK operations. This is a varied role combining data analysis, customer service, system support, and process improvement.You will act as a key link between internal teams and clients, ensuring systems, reporting, and processes run smoothly while delivering a high level of service

Act as a main point of contact between teams and stakeholders

Troubleshoot issues and improve system processes

Maintain and improve workflows and documentation

Support onboarding of new clients and offboarding of existing ones

Attend client meetings and manage follow-up actions on occasion

Assist clients with system use

Analyse sales and operational data

Produce reports for internal teams and clients

Track performance and identify improvements

Process sales reports, purchase orders, and inventory updates

Work closely with warehouse teams and resolve issues

Identify inefficiencies and suggest improvements

Support business changes and operational enhancements

What you'll need to succeed

• Strong customer service and stakeholder management experience
• Confident working with data and reporting (Excel required) essential
• Highly organised with excellent attention to detail
• Strong communication and problem-solving skills
• Ability to manage multiple tasks in a fast-paced environment
• Experience in data analysis or reporting essential
• Experience using Power BI desirable

What you'll get in return

• Competitive salary
• Flexible working - 1 day at home
• Training and development opportunities
• Free onsite parking
• Service awards

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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