Business Manager

We are looking for an experience Business Manager at HSBC Private Bank. This role sits within the Distribution Business Management team, acting as a strategic enablement partner to Distribution leadership and as a key driver of performance, governance, cost discipline and transformation delivery. The remit has also evolved to play a meaningful role in shaping and delivering our Women & Wealth proposition-a growth priority aligned to the CEO's vision and future opportunities across family offices, women and next-gen clients.

If you're a commercially-minded business manager who can combine structure with creativity-building plans, influence, and momentum in an evolving space-this is a high-impact opportunity.

Key responsibilities

• Enable Distribution strategy and leadership cadence: coordinate priorities, roadmaps, forums and materials, ensuring alignment to overall PB strategy.
• Drive business performance insights: oversee dashboards, scorecards and monthly performance packs (via offshore support), translating data into clear takeaways and escalations.
• Support CEO/Executive agenda and communications: coordinate inputs, develop briefing packs, and shape messaging for senior stakeholders.
• Deliver transformation and change: mobilise and govern key initiatives (including VSIP demand/prioritisation), improve ways of working, and drive automation/optimisation across reporting and processes.
• Own cost, resource and workforce discipline: manage direct cost views (FRP/forecast/run rate), support resource planning, and identify sustainable optimisation opportunities.
• Run governance, risk and controls: coordinate governance forums and follow-ups, maintain BCM across onshore/offshore teams, and support a strong compliance and controls culture in line with internal procedures.

Key skills and experience

• 7-10+ years' experience in Private Banking / Wealth Management, ideally with significant exposure to COO, Chief of Staff or Business Management responsibilities.
• Commercial mindset with strong judgement: able to connect strategy to execution, and make practical prioritisation trade-offs.
• Proven delivery track record across complex initiatives, transformation and stakeholder management at senior levels.
• Strong analytical and communication skills: comfortable turning performance data into compelling narratives, decision papers and exec-ready packs.
• Highly organised, detail-focused, and self-directed: able to run multiple workstreams with pace, quality and follow-through.
• Collaborative and influential style: able to work across Distribution, PB, IWPB and wider HSBC functions; a confident operator in an evolving, "build-it-as-we-go" proposition space (Women & Wealth experience a plus).

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces-no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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