Business Manager

Due to continued growth, we are seeking a capable, organised, and delivery-focused Business Manager to take ownership of a key service area within the business. As an Equal Opportunity Employer, we welcome applicants from all backgrounds. What matters most is your ability to lead people, manage workflows, and deliver results.

As Business Manager, you will have full responsibility for the successful delivery of a portfolio of environmental testing and remediation projects across the UK. You will manage people, processes, and performance, ensuring work is delivered safely, on time, within budget, and to agreed service levels. You will lead a combination of office-based coordinators and field teams, while acting as the senior point of contact for clients and internal stakeholders.

This is a hands-on management role suited to someone who is comfortable taking ownership, improving systems, and maintaining high standards. Specialist technical knowledge will be provided.

Key Responsibilities

Project & Operational Delivery

• Own the end-to-end delivery of multiple projects simultaneously
• Ensure projects are delivered on time, within budget, and to required quality standards
• Maintain accurate records, reporting, and documentation
• Step in operationally at peak times where needed

Commercial & Growth Support

• Support sales activity through effective client engagement and follow-up
• Identify opportunities for repeat business and service growth
• Contribute to tenders, frameworks, and pricing discussions alongside senior leadership

People Management

• Lead, support, and develop field-based operatives and office administrators
• Recruit, train, and onboard new team members
• Set clear expectations and manage performance against KPIs
• Promote safe working practices and a positive team culture
  
  

Client & Stakeholder Management

• Act as the primary contact for key clients
• Deliver a professional, structured, and responsive service
• Build long-term relationships based on trust and reliability
• Represent the business in meetings, presentations, and events

Systems, Compliance & Process

• Ensure accurate use of CRM and case management systems
• Maintain compliance with Health & Safety, data protection, and company procedures
• Keep up to date with relevant building and environmental regulations (training provided)

What We're Looking For

Essential

• Proven experience in people management and project delivery (3+ years)
• Strong organisational skills with a process-driven mindset
• Experience managing field-based or multi-skilled operational teams
• Confident communicator with clients, colleagues, and senior stakeholders
• Strong understanding of Health & Safety in an operational environment
• Full UK driving licence

Desirable (but not essential)

• Experience in environmental services, construction, maintenance, or compliance-led industries
• Sales or commercial exposure within a service-based business
• Familiarity with CRM or job management systems

Personal Attributes

• Calm, professional, and pragmatic
• Reliable, detail-oriented, and delivery-focused
• Comfortable taking ownership and accountability
• Approachable leadership style with clear expectations
• Adaptable and solutions-focused

If you are a capable manager who enjoys leading people, improving processes, and delivering quality work, we d like to hear from you. Apply now and be part of Mouldex s next phase of growth.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

About Us

Mouldex Ltd is a well-established, professionally managed, and growing environmental services company operating across the UK. We help clients protect buildings and occupants through specialist ventilation, moisture control, and environmental risk solutions.

We pride ourselves on being practical, people-focused, and process-driven. Our teams deliver high-quality work to clear standards, within agreed timescales, and with excellent customer care.