Business Education Global Program Manager, APAC & EMEA London, UK • Business Development & Part ...

Business Education Global Program Manager, APAC & EMEA

The Meta Business Education team (which powers Meta Blueprint) is committed to empowering growth through digital education. Our mission is to deliver training on the latest and greatest in Meta marketing innovations-from products and services to best practices-to our global customers and partners.We collaborate with teams across the Meta organization, as well as with agencies, marketing partners, and businesses of all sizes, to develop best-in-class training and educational solutions.Our dedicated team strives to provide exceptional learning experiences, enabling partners to fully leverage everything Meta and its family of apps and services have to offer. If you're passionate about developing and deploying both in-person and online training programs and are looking for an opportunity in a rapidly expanding team, this could be your chance.The Business Education Global Program Manager role is part of the Business Education Training team.

Business Education Global Program Manager, APAC & EMEA Responsibilities

Project Management: Lead the project management for regional, pan-regional, or global education projects

Process Enhancement: Collaborate with other regional Program Managers to enhance existing or create new global processes. Developing consistent frameworks and outline of processes and workflows to be executed by Coordinators

Lead operational roll-out of Business Education programs (e.g., Meta Blueprint Business Education Program, Certified Company). Ensure regional feedback is collected and implemented, influencing global guidelines and processes. Support new program introductions, ensuring seamless integration through planning, pilots, launch, and maintenance

Platform Team Collaboration: Partner with the Business Education Platforms team to ensure global processes are being followed adequately, adhering to agreed timelines and deliverables for Live Training, Webinars, Custom Learning Paths offering and Online Helpdesk support

Communication: Partner on communications related to Business Education offerings, ensuring global initiatives and messaging are cascaded to the region and cross functional partners

Strategy Development & Regional Expertise: Collaborate with the Regional Head and Business Education Training Partners to build the education strategy for your regions, aligning with Global Business Education priorities. Provide regional expertise and innovation for new program launches integrated into your region

Program Reporting & Budget Management: Develop and maintain the region's program reporting strategy, ensuring up-to-date and accurate reporting. Manage the region's budget forecast, allocation, and expenditure, aligning with global team policies and Meta's financial guidelines

Customer Support: Lead Meta Blueprint's customer support by managing and enhancing the process in the region

Event Planning & Vendor Management: Oversee regional in-person event planning and management, including training, testing events, and team offsites. Manage vendor relationships, ensuring contracts are up-to-date and performance feedback is implemented

Data Management & Compliance: Manage event data within your region, ensuring compliance with Meta's data sharing policy and other localized policies

Innovation & Expertise: Act as a regional Meta Blueprint & Meta Certification point of contact, providing expertise on the latest operational standards and guidelines. Identify opportunities, define plans, and execute complex programs in the region, collaborating with Cross Functional Partners

Cross-Functional Partnerships: Establish and maintain strategic relationships with cross-functional partners and external suppliers to ensure seamless execution of educational programs within APAC and EMEA regions

Coordinator Management: Oversee the engagement, onboarding, and management of contingent worker Coordinators, providing clear direction and guidance to ensure they deliver high-quality coordination services for BizEd education programs and solutions within their designated markets

Manage the relationship with Contingent Worker Program and/or Vendors to assure that contracts are up to date and timely performance feedback is provided & implemented

Minimum of 30% travel

Minimum Qualifications

8+ years of experience in business education, training, or a related field, with at least 3 years of experience in a program management role

Proven track record of managing large-scale programs or projects in a global setting

Strategic thinking and problem-solving: strong analytical and problem-solving skills, with demonstrated experience in analyzing data, identifying trends and patterns, and making informed decisions that drive business outcomes

Project management skills, with proven examples of prioritization while working on multiple projects and deadlines

Familiarity with event platform tools: Learning Management System, Splash, BlueJeans, Zoom, Webex

Communications experience, specially creating executive communications

Preferred Qualifications

Proven success history of communicating with and influencing executive level stakeholders

Certification in project management (e.g., PMP, Agile) is a plus

Proven experience within and knowledge of the broader advertising landscape, specifically digital marketing and internal workings of media/creative agencies

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .