Business Development Manager

We are seeking an ambitious and results-driven Business Development Manager to drive growth by generating new corporate business against defined targets. The role focuses on identifying and securing high-value corporate accounts, managing the sales pipeline through CRM, and ensuring a seamless handover of new clients.

This position requires strong sales expertise, strategic networking skills, and a proactive approach to lead generation and client engagement. Previous experience within a Travel Management Company (TMC) environment is highly advantageous.

• New Business Acquisition
• Generate and qualify leads for targeted corporate accounts.
• Design and implement campaigns to secure new business.
• Deliver persuasive sales presentations and online booking tool (OBT) demonstrations, both in-person and virtually.
• Prepare and submit bid responses for RFPs and tenders.
• Maintain accurate CRM records and manage the sales pipeline effectively.
• Represent the organisation at industry events and networking opportunities to promote brand awareness.

• Implementation
• Manage credit application processes, review reports, and conduct risk assessments for new clients.
• Lead scope-out calls and complete travel account mapping documentation.
• Gather, collate, and upload supplier rates prior to client "go-live" dates.
• Partner with the Implementation Manager to ensure smooth client onboarding.
• Collect and process management information and travel profile data.

• Training & Development
• Deliver online training to clients on the OBT solution.
• Provide training on new supplier systems across the group.
• Attend workshops and industry training to stay updated on market trends and best practices.

Skills & Competencies

• Proven track record in business development and securing corporate accounts.
• Strong communication, presentation, and negotiation skills.
• Skilled in bid writing, CRM use, and sales pipeline management.
• Ability to build and maintain relationships at multiple levels with key stakeholders.
• Excellent organisational and data management skills.
• Self-motivated, proactive, and target-driven.

Qualifications & Experience

• Previous experience in business development, sales, or account management is essential.
• Background in the travel industry or corporate sales is highly desirable.
• Proficiency in Microsoft Office Suite and CRM tools.
• Awareness of industry trends, travel management services, and corporate travel policies is an advantage.