Business Development Lead - Emerald Cargo Forwarding

Reporting to the Operations Manager, your primary focus will be to identify, develop, and secure new business opportunities for Emerald Cargo Forwarding, part of Perennial Freight, while maintaining and growing existing customer relationships. Provide support to the office when required.

Responsibilities

• Identify, pursue and secure new business opportunities across all transport modes including air, sea, road freight, and logistics services.
• Complete prospecting calls to secure appointments with potential customers.
• Generate and qualify leads through networking, referrals, industry events, and market research.
• Monitor trends to identify new market opportunities.
• Develop and implement sales strategies to achieve revenue and growth targets.
• Arrange and attend customer meetings, presentations, and site visits, including travel to the UK and Europe.
• Prepare and deliver professional quotations, proposals, and tenders.
• Build, develop and maintain strong trusted relationships with new and existing customers.
• Conduct regular customer reviews to identify opportunities for account growth.
• Resolve customer issues promptly, working closely with operational teams.
• Identify opportunities to increase profitability and improve service offerings.
• Support the preparation of pricing strategies and commercial agreements.
• Maintain accurate sales pipeline and activity records.
• Provide regular sales forecasts and business development reports.
• Provide a monthly report to the Operations Manager for submission to the Board.

Ad Hoc Duties

• Provide support to the Freight Forwarding Team as required.
• Follow all Health & Safety policies and procedures and report any defects to your Line Manager.
• Display and promote a positive work environment through respecting and supporting colleagues in the completion of all duties as directed.
• Comply fully with defined policies and processes.
• This list is not exhaustive and may be changed in line with business requirements.

Qualifications and Skills

• Previous experience working in a sales role, ideally within transport or freight forwarding.
• Strong customer service orientation with the ability to communicate clearly and effectively and build professional relationships with internal and external stakeholders.
• Driven, goal-oriented, and self-motivated.
• Full driving licence.
• Comprehensive knowledge of Microsoft Office, specifically Excel.

Performance Indicators

• Delivery of job-specific objectives.
• Information
• Job Type: Full-time
• Location: Waterford, Ireland
• Hours: 9am - 5pm