Business Continuity Analyst

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland's national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland's social and economic growth.

So, we're passionate about helping our people to do the best work of their lives, to enable them to make a positive difference to communities all over Ireland. Our aim is to attract and develop talented and skilled people with diverse backgrounds and an evolving range of expertise and insight. We believe that such a strong workforce will help us achieve our goals and allow us to continue investing in, and advancing, Ireland's water services.

The Role:

The Organisational Risk and Resilience Team is responsible for developing and implementing Uisce Éireann's Organisational Risk Management, Policy and Framework and assisting the business in ensuring that appropriate risk management processes are in place to identify, measure, monitor and report their risk profile. The function ensures that an appropriate resilience (Crisis Management and Business Continuity) policy and framework designed, implemented and is operated across the organisation to minimise the impact of a business continuity or crisis management events. The function will also support the development of the UÉ management systems model in line with ISO standards and including the provision of its core support processes (CAPA/Doc Control)

The organisational risk team and resilience team are responsible for the design and implementation of the Organisations Risk and Resilience (Crisis Management / Business Continuity) Frameworks. This includes Organisational Wide Risk Reporting, ARC and Board Risk Reporting, Horizon Scanning, Completing Post Incident/Crisis Reviews, performing scenario testing and cross functional workshops, training and exercises, as well as the activation of Business Continuity & Recovery plans. The team also support live events like coordination of CMT & NECG / GTF membership and the function will also support the development of the UÉ management systems model in line with ISO standards and including the provision of its core support processes (CAPA/Doc Control)

Reporting to the Business Continuity Technical Lead, the Business Continuity Analyst will assist with the delivery of highly effective Business Continuity Support to Uisce Éireann and will work and oversee the delivery of all aspects of the Business Continuity Framework. The Business Continuity Analyst will liaise and assist the business functions in developing and maintaining business continuity plans, ensuring compliance with strategic, tactical and operational plans across all areas of the business. Working with other Uisce Éireann teams the Business Continuity Analyst will ensure interdependencies and critical services are in place for continuity of service.

Main Duties and Responsibilities:

Support the day-to-day coordination and completion of activities of the full Business Continuity lifecycle for Uisce Éireann.

Completion of business reviews of business continuity documentation to ensure they are kept up to date on activities, resources, and implementation mechanisms.

Coordinate & support the completion and updating of Business Impact Assessments and Business Continuity Plans working with the BC Champion Network across Uisce Éireann in line with the Business Continuity Framework.

Support the business in the set up and maintenance of testing call trees to ensure appropriate communication channels are in place during Business Continuity events

Ensure that Business Continuity risks are identified, and escalated, and support the identification of control and mitigation measures.

Develop and provide Business Continuity status reports and metrics to the BC/CM Lead as part of governance and assurance activities.

Support the coordination and scheduling of regularly occurring training, simulations, desktop reviews, exercises and/ or tests of the business continuity processes.

Provide business continuity advice and guidance to the BC Champion Network and other relevant Teams/Functions across the business

Work with the Strategy, Resilience and Regulation team and the internal resources to create and deliver required training and awareness programmes

Support the BC/CM Lead on maintaining regular engagement with the BC Champion Network, organising monthly/ quarterly meetings, gathering and preparing meeting packs

Coordinate and support the business on the completion of post-incident/crisis "lessons learnt" reviews and incorporate findings into plans

Work with the wider Uisce Éireann business to ensure that BC opportunities for improvement are agreed and implemented ensuring continuous improvement of these processes

General Duties and Responsibilities:

Collaboration with key internal stakeholders across the UÉ business, including but not limited to;

Asset Operations

Health & Safety

Infrastructure Delivery

Customer Operations

Asset Management

Facilities

IT

Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.

Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.

Other duties as required.

Knowledge, Skills and Experience:

Relevant third level qualification and or accreditation is desirable and or relevant experience

A minimum of 3 years' experience in the water, utilities or similar industries is desirable and or relevant experience in Business Continuity, Contingency planning, Incident/ Crisis Management or Emergency Management Response roles.

Management systems experience, ideally in the Utility/Large multinational industry working to ISO Standards is an advantage

Working experience developing procedures and policies and implementing into business teams

Ability to develop and maintain effective partnerships with key stakeholders internally and externally

Knowledge of business applications (i.e. Service Now- BCM module, Power BI) for data management, analysis visualisation and reporting is an advantage

Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements

Experience managing a team, with strong people, change management and conflict resolution skills

Preferred but not essential experience in day-to-day operational management of direct reports

Experience in independently resolving customer challenges while maintaining high service standards.

Experience in encouraging teamwork and knowledge-sharing to enhance team performance. Evidence of motivating colleagues to achieve shared goals and improve outcomes

Strong analytical skills and ability to identify and analyse problems and make improvement decisions that benefit the team/communities.

Proven track record in identifying opportunities for process improvements and innovation.

Demonstrate the ability to fix safety issues quickly and look for improvements in line with business strategy

The closing date for receipt of applications for this vacancy is 12th August 2026.

Please note that applications submitted after this closing date will not be accepted.

Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.