Business Associate

Do you take ownership, stay curious, and perform at your best in dynamic, fast-moving environments? This role is ideal for someone who independently identifies what needs to be done, brings structure to detail-oriented work, and consistently delivers high-quality, accurate outputs.

Citi is looking for a Business Routines Associate to support the operations and reporting activities that keep the Marketing and Content organization running with integrity and accountability. This role is central to keeping controls well-managed and reporting accurate - coordinating audit logistics, maintaining governance records, tracking regulatory commitments, and producing the data-driven reports that leadership depends on. If you bring strong analytical skills and a meticulous approach to compliance and governance work, this is a role where your contributions will be visible and valued.

• Support semi-annual model reviews by gathering required inputs, maintaining supporting documentation, and tracking review progress through to completion.
• Maintain governance repositories, records, and reporting trackers, ensuring all compliance documentation is current, organized, and accessible for review.
• Track self-identified issues, remediation actions, and regulatory commitments, monitoring progress and escalating items that require attention.
• Produce monthly governance reports and manage real estate reporting for the Marketing and Content function, reviewing data for accuracy before each submission.
• Complete compliance-related activities and reporting across regulatory management, ensuring outputs meet required standards and deadlines.
• Assess risk considerations in daily operations and elevate control issues with transparency to protect the organization, its clients, and its assets.
• Help coordinate audit logistics for the Marketing and Content organization, including documentation preparation, evidence collection, and scheduling, to ensure audit activities are completed accurately and on time.

• 5 to 8 years of experience in a governance, compliance, operations or business management role, ideally within a regulated industry.
• Advanced Excel skills, including the ability to build pivot tables, apply VLOOKUP formulas and use complex formulas to manage and validate large data sets.
• Experience managing databases and information repositories, with a consistent focus on maintaining data accuracy and integrity across multiple systems.
• Demonstrated ability to review data for errors and produce reliable, decision-ready reporting outputs under regular deadlines.
• Clear and precise written and verbal communication skills, with the ability to present governance and compliance information to stakeholders at varying levels of seniority.

• Bachelor's degree/University degree or equivalent experience

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law.

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