Business Admin Apprentice

We're looking for a Business Administration Apprentice to support the day to day running of our office. This is an entry level role where you'll learn the basics of business administration while gaining practical experience across different areas of the company.

As an apprentice, you'll work at a company and get hands on experience. You'll gain new skills and work alongside experienced staff.

About the Company

The company's main business lies in the hire and sale of high-quality two-way radios and associated communications equipment. Apex was established in 1990 in Newcastle upon Tyne and in 2011 Apex expanded its premises overseas by opening offices in Dublin, Ireland. Apex provides two-way communications solutions across the whole business spectrum, and in the fast-moving world of today's business, two-way radio communications play a crucial role in the safety and welfare of people.

Safety is essential to Apex, and our clients depend on us to deliver reliable communications every time. Because of our commitment and care to our customers Apex is dedicated to providing technical support, rapid response repairs and top quality service which is accredited by European ISO 9001:2008 quality status.

Apex owns and operates a number of regional community repeater networks, providing customers with the vital communication links to their workforce. In the UK alone, Apex currently supplies and supports over 250 Shopwatch radio schemes, from Northern Scotland to the Southern Coast of England. Many Police forces throughout the UK are linked to CCTV control rooms and retail's security radio systems, using Apex Radios in the constant fight against crime and disorder.

Over 5000 retailers, schools, hospitals, security services, construction companies, hospitality providers, and many other sectors use Apex Radio for security protection of their own customers and receive loyal service care.

Apex also has great interest in community wellbeing. Apex supports a wide range of charities and encourages fundraising among all employees. Apex also invests in our local area and the community by employing staff through apprenticeship schemes, and progressing staff members where appropriate through various NVQ qualifications. This builds an individual's knowledge and portfolio while giving the experience of the working world.

What you'll do at work

• Managing and responding to routine emails.
• Answering phone calls and directing enquiries.
• Scheduling meetings and managing calendars.
• Data entry and maintaining internal records.
• Filing and organising documents (digital and physical).
• Assisting with the preparation of basic reports and spreadsheets.
• Supporting general business operations (e.g. updating systems, processing information).
• Assisting with simple finance/admin tasks such as invoices or expense logs.
• Monitoring and ordering office supplies.
• Providing basic customer service support (email/phone enquiries).
• Greet visitors where required.
• Taking notes in meetings and helping with general admin tasks across teams.

Requirements

Essential qualifications:

• GCSE English (Grade 4) essential.
• GCSE Maths (Grade 4) essential.

Skills

• Communication skills.
• IT skills.
• Attention to detail.
• Organisation skills.
• Customer care skills.
• Administrative skills.
• Number skills.
• Analytical skills.
• Team working.