Bus Operation Duty Manager

Bus Operation Duty Manager page is loaded Bus Operation Duty Managerlocations: Ayrtime type: Full timeposted on: Posted Todayjob requisition id: JR11329 Salary £38,000 per annum SALARY Competitive salary , 38 hours per week, Monday to Saturday between the hours of 7am and 7pm.We're looking for committed Duty Managers for our Ayr and Kilmarnock Depots to manage the performance, well-being, and development of the frontline driving team, ensuring consistent service delivery that meets operational, safety, and customer satisfaction standards.Your role will be pivotal in ensuring the profitable and efficient day to day operation of Depot services. What you will be doing: Leading & Developing Teams - Manage, mentor, and support frontline colleagues, fostering and building an inclusive and respectful work environment where all team members are appreciated and recognised for themselves and what they bring to the table. Performance Management - Overseeing driver performance and implementing development plans to enhance individual and team productivity. Coaching & Training - Working with the training function to ensure all team members are equipped with the skills and knowledge needed to succeed. Employee Relations - Handling absence management, grievances, and disciplinary procedures in a fair and supportive manner. Collaboration & Communication - Fostering strong relationships between drivers, managers, and key stakeholders to create a seamless customer experience. Operational Leadership - Ensuring service reliability and efficiency by managing daily depot operations and proactively addressing challenges. External Stakeholder Management - Liaising with local authorities, the media and other outside bodies to maximise business opportunities and promote positive public relations. Safety - We never compromise on safety. You will actively promote high standards and ensure everyone goes home safely. We take collective responsibility for safety and don't walk by when standards aren't met. What you'll bring: Previous management or supervisory experience (within the bus/transport industry preferred, but not essential). Excellent computer skills Professional knowledge of Road Traffic Act and Employment legislation Ability to lead and inspire people to seek and follow operational best practice. Knowledge of employment legislation Excellent planning and prioritising skills Self-motivated with a positive approach to changeWe offer a great benefits package including: Defined Contribution pension scheme 25 days holiday plus bank holidays A Stagecoach bus travel pass for you and a companionStagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.Location - Ayr and KilmarnockStagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. Location: Stagecoach Ayr Depot Waggon Road Ayr KA8 8BBFounded in 1980, Stagecoach has established itself as the UK's largest transport operator, with services connecting more than 100 major towns and cities in England, Scotland, and Wales. We work with our partners to deliver a greener, smarter, safer, healthier, and fairer country. Providing extensive expertise in commercial and contracted markets, we assist national and regional government to deliver on ambitious plans for their citizens, communities, and local economy. Our team of 26,000 employees are proud to serve our customers and be an integral part of their local communities.