Breakfast Club Volunteer

Breakfast Club Volunteer

Location: HAGA, Seven Sisters Rd, London N15 6HR. Timing: Each Monday morning approximately 10:00 - 12:00.

Overview

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. This volunteer role supports the smooth running of the Monday Breakfast Club, creating a warm, welcoming and safe space for people accessing the service.

Responsibilities

• Prepare the breakfast area in line with Food Hygiene regulations and service guidance.
• Set up equipment, supplies and the environment to ensure the session starts smoothly and clear up at the end.
• Welcome all guests warmly, helping to create a relaxed and inclusive space.
• Keep an accurate register of attendees, ensuring food allergies and dietary needs are recorded appropriately.
• Prepare and serve hot drinks and toast, ensuring hygiene and safety throughout.
• Introduce new customers to the Breakfast Club and explain what they can expect from the session.
• Support introductions among service users to help build confidence and social connection.
• Encourage the use of weekly planners or similar tools to support routine building and recovery goals.
• Help facilitate informal group conversations and light activities, where appropriate.
• Liaise with the staff member on duty regarding any safeguarding or wellbeing concerns.
• Assist with clearing and cleaning the space at the end of the session.
• Follow all relevant Waythrough policies, including safeguarding, confidentiality, information governance and health & safety.
• Support the development and potential expansion of the Breakfast Club, including new ideas for activities, themed mornings or discussions.

Qualifications and Skills

• Warm, friendly and approachable manner when engaging with service users.
• Good communication skills and the ability to make people feel welcome.
• Ability to engage respectfully with people from diverse backgrounds.
• Comfortable chatting informally and supporting light group conversations.
• Awareness of personal boundaries and when to seek staff support.
• Organised and reliable, with good time keeping.
• Caring, understanding and non judgmental approach towards people with lived experience.
• Ability to work as part of a team and take direction when needed.
• A genuine interest in being part of the mission and vision of Waythrough.
• Ability to maintain confidentiality, professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training.

What We Offer

• Discounts from various schemes.
• Training and personal development.
• A chance to make a real difference in people's lives.
• Free induction and role specific training.
• Support from experienced staff and regular supervision.
• Opportunities to meet new people and develop your confidence.
• Reimbursement for travel and agreed expenses.
• Valuable experience that can support your personal or career development.
• Inclusion and accessibility.

Equal Opportunity Statement

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.