Brands & Partnerships Manager - Local & Hospitality

Posted 12 hours 21 minutes ago by 82DASH

Permanent
Full Time
Other
London, United Kingdom
Job Description

82DASH is on a mission to help brands collect real, authentic content directly from their customers - turning everyday buyers into their most powerful marketing and growth channel.

We're building a platform that helps businesses collect customer-generated content, feedback, reviews, and drive repeat visits through rewards and digital wallet experiences.

We're now looking for a Brands & Partnerships Manager to work directly with local businesses, hospitality venues, and high street brands - helping them build real customer loyalty, collect authentic content, and turn footfall into a growth engine.

Responsibilities
  • Build and manage relationships with local businesses, hospitality venues, and retail brands - be their go-to person from first conversation to live campaign
  • Run onboarding sessions with business owners and their teams - understand what they're currently doing for loyalty and content, and show them what's possible
  • Help businesses design simple reward mechanics that drive repeat visits - think "5th coffee free" but digital, trackable, and connected to push notifications
  • Encourage businesses to collect customer content at the point of experience - photos, reviews, and testimonials captured while the experience is fresh
  • Identify local clusters and partnerships - co-marketing opportunities between neighbouring businesses, event tie-ins, and local brand collaborations
  • Analyse what's working across your portfolio of businesses, build playbooks from the wins, and feed insights back into the product team
Qualifications
  • Experience working in or with local businesses, hospitality, retail, or high street brands
  • Understanding of what drives footfall and repeat visits - loyalty, rewards, local marketing, word of mouth
  • Comfortable walking into a cafe, salon, or shop and having a conversation with the owner about how they grow
  • Proven ability to manage multiple brand relationships at once without dropping the ball
  • Familiarity with digital loyalty, wallet passes, or customer engagement tools is a plus
  • Independent and comfortable working in an early-stage environment
Benefits
  • Work directly with founders shaping product and growth from day one
  • High ownership across both product and revenue
  • Use real merchant feedback to drive what gets built
  • Be part of something early - and define how local businesses build customer loyalty and collect content

Send your CV and a short note on your experience working with local businesses, hospitality brands, or customer loyalty.