Branch Manager, Kurt Geiger, Birmingham Airport

This role involves overseeing store operations, meeting sales targets, and maintaining high standards of service and presentation.

• Ensure service standards are consistently met in your store, through regular team motivation, training and development
• Be a mentor for your team by demonstrating service standards and leading by example
• Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
• Regularly monitor your teams' KPIs and performance, putting plans in place for further development as and when needed
• Ensure operational objectives of the store and company are upheld and maintained
• Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
• Maintain strong relationship with senior stakeholders and area manager by providing regular updatesRecruit and onboard talent for your store, whilst working with the HR talent team
• Regularly communicate store activities with Regional Management & team
• Maintain a high-performance team through regular one- to-one meetings.
• Build and maintain excellent client relationships for repeat business
• Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales
• Monitor and manage stock deliveries
• Work with head office merchandising team to ensure restock accuracy
• Coordinate store stock take and main stock accuracy standards
• Plan, organise and execute impactful store promotions to boost overall sales for store
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
• Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines
• Keep up to date with new fashion trends
• Be an ambassador for your team and store

• Previous retail management experience
• Strong understanding of fashion trends and brands
• Possess a strong sense of leadership
• Excellent communication skills
• Ability to stay composed during challenging situations
• Ability to create and sustain great relationships
• Experience in setting team targets and driving sales
• To be immaculately presented and representative of the brand

• Competitive basic salary
• Generous bonus structure
• Gorgeous shoes each season
• Amazing employee discounts