Branch Manager

Branch Manager - Weston
Salary: Up to £40,000
Hours: Monday - Friday, 8:30am - 5:30pm
No Weekends

We're looking for an experienced Branch Manager with a strong Lettings and Property Management background to lead a team of 7 staff in a busy, fast-paced office.

This is a hands-on leadership role for someone passionate about people management, delivering excellent customer service, and driving department performance across the South West.

Main Duties

• Run the day-to-day operations of the branch

• Lead, motivate and develop a team of 7

• Maintain high customer service standards for landlords and tenants

• Train, coach and support team members

• Manage workloads, escalations and complex maintenance issues

• Handle customer complaints

• Ensure compliance with lettings legislation

• Conduct one-to-ones and performance reviews

• Support recruitment and team growth

• Produce management reports

Work with the social media manager to attract new landlords

Skills and Experience

• 5 years' experience in Lettings / Property Management

• 2 years' management experience

• Proven team leadership and motivational skills

• Strong communication, organisation and problem solving

• Driven, proactive and comfortable in a high-volume environment

Qualifications

• Propertymark ARLA Level 3 (desirable)

• GCSE Maths & English (Grade C or above)

• A Levels or equivalent (preferred)

What's On Offer

• Salary up to £40,000

• Monday-Friday working (no weekends)

• 22 days holiday bank holidays

• Propertymark ARLA qualification & membership support

If interested please click APPLY