Branch Manager - Plumbing & Heating - Somerset

15 August, 2025

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Our Clients are proud to be one of the UK's leading independent distributors of Plumbing and Heating materials.

They are a one-step-shop for a wide range of products catering for both residential and commercial plumbing projects.

The business is looking to appoint a Branch Manager to take responsibility of one of their top-performing Branches. If you believe this is a role you could make your own and are looking to join a growing, successful and highly rewarding business then this opportunity could be for you.

Reporting to: Managing Director

The Role

Reporting directly to the Managing Director, the successful applicant will manage and lead a small team of engaged colleagues at their Somerset operation currently turning over circa £3million to continually improve the customer's experience and overall branch performance in line with the business's objectives.

Key Responsibilities

• To manage and control the stores day to day activities, in line with operating processes and procedures.
• To oversee operations in both the Showroom and Trade Counter
• Facilitate and drive sales within the branch whilst trying to maximise margins.
• Understand and be able to monitor sales, margin and costs.
• Strive to have the branch as cost efficient as possible.
• Identify where improvements can be made and when necessary to ensure they are actioned as swiftly as possible.
• Identify customer needs and requirements to maximize sales.
• Build and maintain relationships with customers.
• Stock control and stock management.
• Ensure security measures adhered to at all times.
• Ensure that branch administration is kept up to date and that requests for information from both internal and external customers are responded to promptly.
• Manage and motivate staff and liaise with the HR Team when necessary.
• Implementation of Health & Safety rules and procedures.

Knowledge, Skills and Experience Required

• Previous experience in Plumbers' Merchants or Builders Merchants
• Strong leadership, team building and people management skills
• A confident attitude that can develop and maintain excellent relationships with both customers and suppliers
• The ability to engage and develop colleagues to help achieve branch's goals whilst ensuring all health and safety standards are upheld
• Understanding of Sales and Margin data
• Good knowledge of marketplace, including products, brands and competitors
• Commercial awareness / experience
• As our Client's business is rapidly expanding, they are able to offer an extremely attractive salary package along with excellent benefits and fantastic career progression opportunities to the right Candidate.

Location/Area: Somerset

Benefits: Company Car, Phone, Laptop, Pension

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