Branch Manager - Kingswinford

You'll be responsible for ensuring the best customer experience in the branch. Your leadership skills and commercial mindset will drive results from your team.

We need a Branch Manager for our branch in Kingswinford, Staffordshire.

This is a 9 month secondment opportunity working part time, 17.5 hours per week on Monday, Tuesday and Thursday. The salary will be pro rata.

You must be within a 45 minute commute of the branch, and be able to work remotely if needed.

Your training will be virtual and branch based. The first three weeks are critical; no holiday may be taken during that period.

What you'll be doing

• Manage the branch floor and ensure staff are trained and performing at their best.
• Handle a high level of customer expectations and possess in depth knowledge of all products and services.
• Create and implement the branch business plan.
• Stay organised, work quickly while delivering excellent service, with support from the management team.
• Use the bank's computer systems and processes (training will be provided).

About you

• Have experience managing people and working in a busy retail environment.
• Lead by example, with commercial acumen and knowledge of financial regulations and processes.
• Monitor and analyse branch activity to spot improvement opportunities.
• Be resilient, versatile, flexible, and able to prioritise effectively amid changing demands.
• Previous branch manager experience in a retail environment is desirable.
• Must meet FCA standards and deliver top notch customer service.

The extras you'll get

• Private medical insurance
• A competitive pension to help build retirement security
• Performance related bonus
• Training and development opportunities
• Additional benefits through the salary sacrifice scheme
• Life assurance
• Wellhub access to health and wellness options
• Up to 2 days of paid volunteering a year

Job Info

• Job Identification 3199
• Apply Before 05/13/2026, 10:55 PM
• Location: 26/28 Market Street, Kingswinford, DY6 9JU, GB