Branch Leader: Grow, Lead & Optimize Operations

Branch Manager - Based in Watford, Herts Salary: Competitive dependent on experience + bonuses

Manage the planning, coordination and operation of the Watford branch, including telephone and email support, order processing, and installation scheduling.

• Manage a team of 4 staff
• Handle enquiries and sales of garage doors and related products
• Respond to emails and telephone enquiries from customers, suppliers, and colleagues
• Deal with customers face to face and provide general support
• Check condition and quantities of all delivered goods against delivery notes
• Perform heavy lifting and manual handling of garage doors (hands on role)

Qualifications & Skills

• Leadership and supervisory experience
• Excellent written and verbal communication
• Time and workload management
• IT literate, proficient with Microsoft Office
• Strong attention to detail and problem solving
• Experience in the garage door, construction, or home improvement industry

Benefits

• Competitive salary dependent on experience + bonuses
• Monthly, quarterly and annual performance related bonus scheme
• Company car and mobile phone
• Company pension contributions
• Friendly working conditions and full training provided

Working Hours

• Monday - Friday: 7:30am - 5pm
• Saturday: 9am - 12:30pm on a rota basis

Garage Door Repair Engineer - Based in Upminster, Essex Salary competitive subject to experience plus commission

Repair garage doors and associated products mainly at residential properties.

Responsibilities

• Repairing garage doors and associated products
• Diagnose faults and identify suitable repair solutions
• Carry out servicing, maintenance and adjustments
• Complete paperwork and job records
• Maintain company vehicle, tools and equipment
• Provide assistance to the installation team as required
• Perform manual handling and heavy lifting (hands on)

Qualifications

• Practical manual skills and problem solving mindset
• Can work alone or as part of a team
• Strong customer service and communication skills
• Reliable and self motivated approach
• Strong fault finding and troubleshooting ability
• Full UK driving licence (max 3 points)
• Experience in garage doors, construction, builders merchants, home improvements, or trade related industries
• Experience in servicing, maintenance or repair work
• Experience working in customers' homes
• Mechanical or engineering experience

Benefits

• Competitive salary subject to experience
• Opportunity to increase earnings through price work rates and commission
• Company vehicle and mobile phone
• Company pension
• Friendly and supportive team environment
• Full training provided

Working Hours

• Monday - Friday: 7:30am - 5pm

Garage Door Repair Engineer - Based in Sidcup, Kent Salary competitive subject to experience plus commission

Repair garage doors and associated products mainly at residential properties.

Responsibilities

• Repairing garage doors and associated products
• Diagnose faults and identify suitable repair solutions
• Carry out servicing, maintenance and adjustments
• Complete paperwork and job records
• Maintain company vehicle, tools and equipment
• Provide assistance to the installation team as required
• Manual handling and heavy lifting (hands on)

Qualifications

• Practical manual skills and problem solving mindset
• Can work alone or as part of a team
• Strong customer service and communication skills
• Reliable and self motivated approach
• Strong fault finding and troubleshooting ability
• Full UK driving licence (max 3 points)
• Experience in garage doors, construction, builders merchants, home improvements, or trade related industries
• Experience in servicing, maintenance or repair work
• Experience working in customers' homes
• Mechanical or engineering experience

Benefits

• Salary competitive subject to experience
• Opportunity to increase earnings through price work rates and commission
• Company vehicle and mobile phone
• Company pension
• Friendly and supportive team environment
• Full training provided

Working Hours

• Monday - Friday: 7:30am - 5pm

Garage Door Repair Engineer - Based in South Croydon, Surrey Salary competitive dependent on experience plus commission

Repair garage doors and associated products mainly at residential properties.

Responsibilities

• Repairing garage doors and associated products
• Diagnose faults and identify suitable repair solutions
• Carry out servicing, maintenance and adjustments
• Complete paperwork and job records
• Maintain company vehicle, tools and equipment
• Provide assistance to the installation team as required
• Manual handling and heavy lifting (hands on)

Qualifications

• Practical manual skills and problem solving mindset
• Can work alone or as part of a team
• Strong customer service and communication skills
• Reliable and self motivated approachStrong fault finding and troubleshooting ability
• Full UK driving licence (max 3 points)
• Experience in garage doors, construction, builders merchants, home improvements, or trade related industries
• Experience in servicing, maintenance or repair work
• Experience working in customers' homes
• Mechanical or engineering experience

Benefits

• Opportunity to increase earnings through price work rates and commission
• Company vehicle and mobile phone
• Company pension
• Friendly and supportive team environment
• Full training provided

Working Hours

• Monday - Friday: 7:30am - 5pm

Sales Surveyor - Based in Watford, Herts Competitive salary + Company Car

Visit homeowners across Watford to carry out site surveys, advise on products and prepare quotations for garage doors, entrance doors, and patio awnings.

Responsibilities

• Visit homeowners to carry out surveys and product consultations
• Take accurate site measurements
• Advise customers on suitable products for their property
• Prepare quotations and follow up on customer enquiries
• Build strong relationships with customers and deliver excellent service
• Manage appointments and workload efficiently
• Respond to emails and customer communications
• Maintain accurate records and survey information

Qualifications

• Previous sales, surveying or estimating experience
• Strong communication and customer service skills
• Professional and consultative approach to sales
• Organised and able to manage appointments effectively
• Comfortable working independently and managing own workload
• Practical and confident taking measurements on site
• Good IT skills, including email and Microsoft Office
• Strong attention to detail
• Full UK driving licence
• Experience in garage doors, construction, home improvements or trade related industries
• Experience visiting customers in their homes
• Experience preparing quotations or technical estimates

Benefits

• Guaranteed basic salary plus excellent commission structure and incentives
• All leads supplied
• Company car, laptop and mobile phone
• Company healthcare cash plan
• Friendly and supportive team environment
• Full product training provided
• Stable, long established and growing company

Working Hours

• Monday - Friday: 7:30am - 5:00pm
• Saturday: 9:00am - 12:30pm on a rota basis

Assistant Manager - Based in Southampton, Hampshire Salary: Competitive with monthly and quarterly performance related bonus scheme

Support the Branch Manager in day to day running of the Southampton branch, customer support, operations coordination and branch performance.

Responsibilities

• Support day to day running of the Southampton branch
• Work closely with the Branch Manager to maintain efficient branch operations
• Handle customer enquiries, sales and order processing
• Assist with stock control and goods management
• Respond to emails and telephone enquiries
• Support customers both in person and over the phone
• Assist with loading and unloading stock when required
• Maintain high standards of customer service

Qualifications

• Previous supervisory, sales or administrative experience
• Strong customer service and communication skills
• Organised and able to manage multiple tasks effectively
• Confident dealing with customers, suppliers and colleagues
• Sales focused with a proactive attitude
• Comfortable using email, Microsoft Office and order management systems
• Strong attention to detail and problem solving skills
• Able to work effectively as part of a team
• A practical, hands on approach to work
• Experience within garage doors, construction, builders merchants, home improvements or trade related industries
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