Branch CX Leader: Omni-Channel Sales & Coaching

Permanent TSB in the Dublin region is seeking a Senior Customer Experience Champion to support branch operations, drive excellent customer service, and promote Omni-Channel sales. You will work with the Branch Lead to meet business objectives in a compliant manner and develop your skills through our Black Belt program.

You will coach colleagues, ensure right-first-time compliance, handle customer queries, and promote local activities to grow new business while maintaining strong relationships