Branch Customer Advisor - In-Person & Digital Support

Posted 4 days 4 hours ago by Nationwide

Permanent
Full Time
Other
Hertfordshire, Welwyn Garden City, United Kingdom, AL7 1
Job Description

Nationwide is seeking a Customer Representative for its Welwyn Garden City branch. This permanent, full-time role (35 hours/week, Mon-Sat) focuses on delivering great customer experiences in-branch, over the phone and online. You will handle transactions, answer questions, and guide customers to suitable banking products and digital tools.

Commute within 45 minutes of the branch is expected. The role emphasizes customer-first values, teamwork, and adapting to varying customer needs, with