Box Office Assistant

Salary: £25,604.23-26,786.83 per annum, pro-rata

Hours: 8 per week, 32 hours per four weeks

Location: Lochgelly Centre

Job Reference: ON000635

We are OnFife and we know how valuable creativity is to our communities. Whether we're helping people learn or making them laugh - we're here to bring people together and make them feel good. Our spaces are some of Fife's favourite places - from historic buildings to mobile libraries, award-winning new destinations to much-loved community hubs. Museums, theatres, galleries, libraries, and archives - we offer them all. We're built on strong values, and those values make us who we are -Fearless,Inviting,Fair andExciting.

We'rea Real Living Wageemployer,and weoffer a local government pension scheme, generous holidayallowanceand flexible working opportunities. We have a dedicated training scheme offering professional development opportunities and you can also access our employee discount scheme which offers local and national savings and a range of employee benefits.

We have an exciting opportunity for a Box Office Assistant to join the team at Lochgelly Centre, working 32 hours over a four-week period. The role includes evening and weekend shifts on a rotational basis to support events and performances.

As the first point of contact for customers and visitors, you'll provide a warm, welcoming, and efficient service, helping to create a positive experience for everyone who visits the Centre. Working as part of the Box Office team, you'll be involved in a variety of duties including ticket sales, cash handling, responding to venue and event enquiries, processing bookings, and providing information about OnFife's services and activities.

This is a varied and rewarding role where you'll play an important part in delivering excellent customer service, supporting the day-to-day operation of the Centre, and contributing to the ongoing success and development of OnFife.

You will have experience of working in a busy customer service environment and working with the public. Previous experience of cash handling and reconciliation procedures is essential. Previous box office or reception experience and experience of delivering a high level of customer

service is desirable.

You will be a friendly, cheerful person who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can-do attitude. You should be able to work independently, and well as part of a team.

The closing date for applications is 9:00am on 24 September 2026

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.