Boutique Manager

Established in London in 1814, Purdey is today world-renowned for its craftsmanship in making side-by-side, over-and-under shotguns, double barrel, and bolt action rifles, each fully bespoke to the client's specifications. Purdey's exclusive range of men's and women's shooting and country clothing and accessories reflects the same attention to detail.

We are seeking a dynamic and passionate Boutique Manager to lead our Purdey store at the prestigious Royal Berkshire. In this role, you will be responsible for driving sales, cultivating client relationships, and ensuring the boutique reflects the high standards of the Purdey brand. This is a unique opportunity to manage a luxury retail environment that celebrates tradition, craftsmanship, and the contemporary country lifestyle.

How Will You Make an Impact: Client Experience:

• Deliver a world-class, personalised service that embodies Purdey's heritage and values.
• Cultivate and maintain long-term relationships with existing clients while actively attracting new clientele.
• Oversee aftersales services, ensuring the highest standards of quality and satisfaction.
• Lead the boutique team to achieve and exceed sales and profitability targets.
• Analyse product performance and trends to provide commercial insights and recommendations.
• Motivate, coach, and inspire the team to deliver exceptional results.
• Maintain an impeccable luxury environment aligned with Purdey's brand vision and aesthetic.
• Ensure flawless visual merchandising and seasonal displays to showcase collections.
• Create an inspiring store layout that enhances the client experience.
• Inspire, manage, and develop a high-performing boutique team, fostering a culture of excellence and continuous improvement.
• Recruit, train, and mentor talent with strong product knowledge and brand advocacy.

Operations & Stock:

• Oversee stock management, replenishment, and accurate inventory control.
• Ensure smooth daily operations aligned with Purdey's standards and procedures.

How Will You Experience Success With Us?

• Strong experience in boutique management, preferably within luxury retail.
• Exceptional communication, interpersonal, and client relationship skills.
• A passion for fashion, luxury retail, or the country lifestyle.
• Proven ability to multitask and thrive in a fast-paced environment.
• Flexibility to work weekends and holidays.
• Basic proficiency in POS systems and Microsoft Office suite.

What Makes Our Group Different?

Our strength lies in our diverse arts, cultures, and human skills, fostering untapped potential. We value freedom, loyalty, solidarity, and foster empathy, curiosity, courage, humility, and integrity. We also care for the world we live in.

Your Journey With Us:

We aim to provide a valuable recruitment process, including an initial screening call with the Richemont Talent Team.